Client Overview

CSM Bakery Solutions is an international leader in the bakery industry, producing a wide range of products for customers worldwide. They offer broad and innovative portfolio of premium quality bakery ingredients, finished products and many other services for retail, foodservice markets, artisans, and industrial bakeries,

Client Overview

Business Objective

  • The excel based Promotion Planning were not properly integrated with other SAP systems
  • The promotion guidelines were either missing or very cumbersome
  • The visibility into the trade spend and the trade promotion effectiveness were not as desired
  • There was improper online approval workflow for the promotions
  • The claims and settlement process along with the funds planning and accruals management were ineffective and time consuming

The Solution

TekLink implemented a holistic SAP Trade Management Solution, providing tight integration to SAP ERP, Supply chain management and analytics. The solution ensured:

  • A comprehensive volume planning capability for direct and indirect customers
  • Streamlining of base and the incremental sales volumes planning process, and a complete integration with APO and TPM
  • A centrally governed promotions approval and management process with a reduction in overall cycle time using better controls
  • Real-time analysis of funds and check book reporting at a granular level
  • Enabling analysis of planned, actual promotions, trends, promotional P&L and other KPIs
  • Integration of real-time reporting and analytics with Annual Operating Plan and Sales Data
  • A complete solution for all short and long term agreements and associated spends with tight integration to pricing and accounting with ability to report at a more granular level
  • Empowered KAMs with real-time visibility to overlap checks, alerts based on promotion guidelines, available funds, spends and ROI (return on investment)

Key Outcomes and Benefits

  • Better demand planning and supply chain execution
  • Reduction in out-of-stock and lost-sales, resulting in an increased revenue
  • Improved process efficiency, Optimized Trade spending, Prevented margin leakage and improved promotion ROI
  • Better visibility at BU level with real time P&L reporting and analytics
  • An improved ability for KAMs to be able to collaborate effectively with trader partners
  • Increased revenue, volume, and internal margin growth
TekLink have been a great partner, bringing the right functional and technical leadership & skills. They are highly experienced, professional and deeply committed to our success! By no means has it been easy to deliver on-time and under-budget given our complex process requirements, but they have! TekLink has exceeded our expectations and I strongly endorse their capabilities and would happily recommend them to other customers/prospects

Assoc. Director, IT

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